首页 > 常识 >

怎么发邮件催款

100次浏览     发布时间:2025-01-06 09:05:11    

发邮件催款时,应当注意以下几点:

明确邮件主题:

邮件的主题应当清晰明了,让客户一目了然。例如:“Payment Reminder for Invoice 12345”或“Urgent: Overdue Payment for Order 67890”。

礼貌而专业的语言:

保持礼貌和专业是非常重要的,即使是在催款的情况下,也不能显得咄咄逼人。开头可以使用问候语,并感谢客户的合作。

提供详细信息:

提供详细的发票信息、未付款金额、付款截止日期等,确保客户能够快速找到相关信息,避免不必要的来回沟通。

简洁明了:

催款邮件应当简洁明了,重点突出,避免过长的叙述。客户时间宝贵,直奔主题是明智的选择。

提供付款方式和下一步行动:

明确列出可接受的付款方式,并告知客户未付款将会导致的后果。这能够增加催款的紧迫性。

跟进:

如果在发送催款邮件后未能及时收到回复,务必进行跟进,保持适度的催促频率,显示出您的重视程度。

---

主题:Payment Reminder for Invoice 12345

To:[客户名称] <客户邮箱地址>

CC:[您的姓名] <您的邮箱地址>

Date:[当前日期]

Dear [客户名称],

I hope this message finds you well.

We have been waiting for payment of Invoice 12345, which was due on [付款截止日期]. As of today, we have not received any payment from you, which is affecting our cash flow and operations.

Please find attached a detailed invoice with all relevant details. We kindly request you to make the payment as soon as possible.

The payment can be made via [付款方式,例如银行转账、信用卡等] to the following account:

Account Name: [您的公司名称]

Bank Name: [银行名称]

Account Number: [账号]

SWIFT/BIC: [SWIFT/BIC代码]

If you have any questions or need further assistance, please do not hesitate to contact us at [您的电话号码] or [您的电子邮箱地址].

Thank you for your attention and cooperation. We look forward to receiving your payment soon.

Best regards,

[您的全名]

[您的职位]

[您的公司名称]

[您的联系电话]

[您的电子邮箱地址]

---