怎么发邮件催款
发邮件催款时,应当注意以下几点:
明确邮件主题:
邮件的主题应当清晰明了,让客户一目了然。例如:“Payment Reminder for Invoice 12345”或“Urgent: Overdue Payment for Order 67890”。
礼貌而专业的语言:
保持礼貌和专业是非常重要的,即使是在催款的情况下,也不能显得咄咄逼人。开头可以使用问候语,并感谢客户的合作。
提供详细信息:
提供详细的发票信息、未付款金额、付款截止日期等,确保客户能够快速找到相关信息,避免不必要的来回沟通。
简洁明了:
催款邮件应当简洁明了,重点突出,避免过长的叙述。客户时间宝贵,直奔主题是明智的选择。
提供付款方式和下一步行动:
明确列出可接受的付款方式,并告知客户未付款将会导致的后果。这能够增加催款的紧迫性。
跟进:
如果在发送催款邮件后未能及时收到回复,务必进行跟进,保持适度的催促频率,显示出您的重视程度。
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主题:Payment Reminder for Invoice 12345
To:[客户名称] <客户邮箱地址>
CC:[您的姓名] <您的邮箱地址>
Date:[当前日期]
Dear [客户名称],
I hope this message finds you well.
We have been waiting for payment of Invoice 12345, which was due on [付款截止日期]. As of today, we have not received any payment from you, which is affecting our cash flow and operations.
Please find attached a detailed invoice with all relevant details. We kindly request you to make the payment as soon as possible.
The payment can be made via [付款方式,例如银行转账、信用卡等] to the following account:
Account Name: [您的公司名称]
Bank Name: [银行名称]
Account Number: [账号]
SWIFT/BIC: [SWIFT/BIC代码]
If you have any questions or need further assistance, please do not hesitate to contact us at [您的电话号码] or [您的电子邮箱地址].
Thank you for your attention and cooperation. We look forward to receiving your payment soon.
Best regards,
[您的全名]
[您的职位]
[您的公司名称]
[您的联系电话]
[您的电子邮箱地址]
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